Blog

Articles about customer experience measuring and its management, the significance of customer satisfaction and everything interesting related to collecting and utilizing customer feedback.

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Teemu Kumpulainen
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        Juha Yli-Salomäki joins Roidu sales team

        12.1.2021

        Juha Yli-Salomäki joins Roidu sales team The main goals of Roidu for the year 2021 are expanding the client base, continuing to become more international and growing profitably. To further...
        Roidu Oy

        High-tech development in Tampere during the pandemic

        18.11.2020

        High-tech development in Tampere during the pandemic The customer experience measuring business was hit hard by corona. Not only do people not really go anywhere, they don't really want to...
        Kati Päivärinta

        Workplace wellbeing in a crisis situation

        27.3.2020

        Workplace wellbeing in a crisis situation We’re all working under extraordinary circumstances at the moment. Not only is the working environment and methods very different than only weeks ago, insecurity,...
        Kati Päivärinta

        What is a good work satisfaction survey like?

        13.2.2020

        What is a good work satisfaction survey like? Motivated and engaged employees are the best business cards of any organisation. It’s already known that employee experience has a direct impact...
        Kati Päivärinta

        What’s a good customer experience survey like?

        20.1.2020

        What’s a good customer experience survey like? Measuring customer experience is very important to any organization, not only because customer experience is a prerequisite for growth, but also because it...
        Kati Päivärinta

        Phased customer experience measuring

        13.12.2019

        Phased customer experience measuring Investing in customer experience is important but usually customer satisfaction is improved by developing services based on existing customers’ feedback. Thus impacting namely the CX of...
        Kati Päivärinta

        Work community interview of our new CEO

        29.10.2019

        Work community interview of our new CEO Roidu nominated its new leader a month ago: Juha Autio started as the new CEO at the end of September. Any new leader...
        Kati Päivärinta