What’s a good customer experience survey like?
What’s a good customer experience survey like? Measuring customer experience is very important to any organization, not only because customer experience is a prerequisite for growth, but also because it...
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Phased customer experience measuring
Phased customer experience measuring Investing in customer experience is important but usually customer satisfaction is improved by developing services based on existing customers’ feedback. Thus impacting namely the CX of...
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Work community interview of our new CEO
Work community interview of our new CEO Roidu nominated its new leader a month ago: Juha Autio started as the new CEO at the end of September. Any new leader...
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Workplace wellbeing survey as a continuous service
Workplace wellbeing survey as a continuous service Employee wellbeing and work satisfaction have a fundamental impact on work productivity and business profitability. Not only does workplace wellbeing help an employee...
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Juha Autio to navigate Roidu towards market leadership
Juha Autio to navigate Roidu towards market leadership Roidu, a software company from Tampere, has nominated Juha Autio as their new CEO, starting from September 30, 2019. Roidu is an...
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Customer satisfaction is a strategic competitive advantage
Customer satisfaction is a strategic competitive advantage Good customer experience is a prerequisite for growth. Studies show that high customer satisfaction correlates with business growth so it’s only good business...
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TOP10 benefits of measuring customer experience
TOP10 benefits of measuring customer experience To many companies ensuring good customer experience is self-evident. They have understood that satisfied customers are the heart of the company. Customer demands have...
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Employee experience is as important as customer experience
Employee experience is as important as customer experience Customer experience is the trend of the century that is continuously increasing its significance as the key factor behind business success. Good...
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Customer acquisition with tablet devices
Customer acquisition with tablet devices Tablet devices can be used to collect potential customers' contact information, but they can also be utilized in other ways to support sales, marketing and...
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Did you realise that your customers want to give you feedback?
Did you realise that your customers want to give you feedback? We’re a company specialized in customer experience measuring and we’ve noticed that people really want to give feedback on...
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