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Contact us


Lauri Viitanen
050 342 3536

Arttu Viitanen
050 545 9598
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        Customer insight

        Read about our satisfied customers’ experiences in using Roidu feedback devices and our expertise in customer experience measuring and the efficient and systematic utilization of customer feedback in organizational development.


        Salesperson specific NPS measuring - an innovative way to measure customer experience

        “I had a clear vision of what efficient sales management requires. Mere smiley faces didn’t provide good enough data.”


        When the smiley faces aren't enough

        “There is a thought deep-rooted in the company culture that every feedback, especially a critical one, is a possibility for improvement.”

        City of Tampere

        Customer satisfaction as a part of city's service development

        With Roidu’s help, the people of Tampere were permanently included in the planning, execution and evaluation of public services.


        Award-winning Helsinki Airport rely on customer experience data

        Roidu’s expertise help Finavia collect plenty of valuable experience data for the future development of Helsinki Airport.


        Why not fall in love with your dentist?

        HammasPiste at Tampere has the most satisfied dental patients in the whole country.