Sales meeting follow-up

Successful deals and better customer service with real-time data

Sales meeting follow-up is a tool for sales management to boost sales and develop business solutions by means of reliable real-time data. Follow-up gives a realistic and consistent understanding of sales challenges, activities and fluency. The evaluation tool also provides an opportunity to correct the course with the customer and seal the deal successfully.

The follow-up consists of two parts: the sales person fills in a self-evaluation after the sales meeting and adds the customer’s phone number at the end. This will automatically send a survey to the customer for responding. The purpose of the self-evaluation is not only to develop sales person’s sales skills and learn to realistically evaluate their performance, but also to indicate their expertise and preparedness to the sales management. The customer, in turn, gets an opportunity to share their experience and indicate whether or not the offered solution meets the expectations.

The same solution can also be used to evaluate customer visits. For example, the TE Office of Pirkanmaa uses our solution to assess their experts’ visits with client companies.

Roidu’s turnkey service includes:

• Attractive user-friendly surveys for self-evaluation and measuring customer experience.
• A versatile real-time online reporting service and email reports that display the relevant information in clear graphs and indicators.
• Friendly customer service via phone and email during work days from 8.30 am to 5 pm.