Sales meeting follow-up is a tool for sales management for boosting sales and developing business solutions with reliable, real-time data. Follow-up gives a realistic and equal understanding of sales challenges, activities and fluency. Also, the evaluation tool offers an opportunity to fix the course with the customer and seal the deal successfully.
The follow-up consists of two parts: the sales person fills in a self-evaluation after the sales meeting and adds the customer’s phone number at the end. This will automatically send a survey to the customer for responding. The purpose of the self-evaluation is not only to develop sales person’s sales skills and learn to realistically evaluate their performance, but also to indicate their expertise and preparedness to the sales management. On their part, the customer gets an opportunity to share their experience and if the offered solution meets the expectations.
The same solution can also be used to evaluate customer visits. For example the Job Center of Pirkanmaa uses our solution to assess their experts’ visits with client companies.
Roidu turnkey service includes:
- Attractive, user-friendly surveys for self-evaluation and measuring customer experience.
- Versatile, real-time online reporting service and email reporting that show the relevant information in clear graphs.
- Friendly customer service via phone and email during work days from 8.30am to 5pm.