Case Tulikivi
Tulikivi, the fireplace manufacturer, was facing a challenge: How to collect sales leads effectively and continuously at stores, exhibitions and events and pass them for sales nurturing. They also wanted to find…
Ari Jussi AuraAri Jussi AuraAward winning Helsinki Airport rely on continuous customer experience data
Finavia, the Finnish airport operator, is constantly developing the services and infrastructure of Helsinki Airport which is ranked as one of the best airports in the world. Finavia’s Customer Experience…
Ari Jussi AuraTablet Surveys: Case ABB
Management at ABB factories think it’s important to find out how customers feel about ABB when visiting their manufacturing sites, and collect measurable and targeted data about the visitors and…
Ari Jussi AuraCustomer experience survey in retail banking, case Nordea
Banks across the world have been offering online banking for years already. And they keep introducing new, innovative smart phone applications and other digital services to their customers. Still, every…
Ari Jussi AuraTags
- Gallup
- Ipad
- digital signage
- banking
- elearning
- Poll
- Opinion
- cms
- digital
- education
- Sales
- Research
- customer loyalty
- customer loyalty measuring
- service development
- POS
- Capturing leads
- Lead generation
- Marketing
- Survey
- patient experience measuring
- Case study
- patient satisfaction
- patient feedback
- tablets
- Tablet
- customer experience measuring
- customer feedback
- customer satisfaction
- customer satisfaction measuring
- customer experience
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