Tags : customer feedback

Did you realise that your customers want to give you feedback?

11 Jun 2019

Did you realise that your customers want to give you feedback? We’re a company specialized in customer experience measuring and we’ve noticed that people really want to give feedback on...

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Feedback devices in customer experience measuring

4 Jun 2019

Feedback devices in customer experience measuring There are several options for measuring customer experience: feedback devices, surveys opening in browsers sent via text message and email, text message surveys, quick...

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Customer insight: Finavia

2 May 2019

"Roidu’s expertise helps us collect plenty of valuable experience data for future development of Helsinki Airport." Award winning Helsinki Airport rely on continuous customer experience data Finavia, the Finnish airport...

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How to respond to negative customer feedback

16 Apr 2019

How to respond to negative customer feedback Improving customer experience is important for both business development and growth. Before you can improve customer experience, you have to understand what your...

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3 reasons why customer experience isn’t a passing trend

15 Mar 2019

3 reasons why customer experience isn’t a passing trend Customer experience measuring and management is the hot topic in service business. And rightfully so. Investing in customer experience has a...

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