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Roidu ltd offers technical solutions for measuring and analysing customer experience and developing organisations in both private and public sectors. Roidu is a rapidly growing software company that has a strong stand in customer experience measuring in Finland.
At Roidu we aim for an open and warm work environment where everyone has a chance to evolve and influence their work. We help each other, enjoy each other’s company and truly care for each other. It’s fun to come to work.
Get to know our team members:
Lauri has worked for Roidu for a long time: along his studies at times as part-time and his tasks have changed whenever needed. In the autumn, Lauri’s job changed a lot more as he moved to Norway to play ice hockey in the Gjøvik Hockey. At the same time the hardworking and exceptionally multi-talented man is developing Roidu’s international business by managing our existing partnerships in Norway and researching the market for expansion.
Your job description changed a lot?
“My job description changes insofar as to strengthen my role in our sales team. I will work with our partners a lot and that’s new to me in my work. Additionally I will take care of my previous tasks, meaning payment and billing and other financial tasks.“
Corona has affected Roidu’s business at least temporarily. As an eternally optimistic and permanently positive person: how do you see the future?
”Although the corona situation is once more worsening around the world, there’s demand for our services. You can measure customer experience in many, intersupportive ways and our new survey and reporting tool MyRoidu offers an effective platform for measuring and utilising customer experience. Especially our Touchless feedback solution will be a frontrunner in this new corona dictated world by enabling cx measuring hygienically.”
Lykke til, Lauri!
Roidu’s customer service got new blood at the end of the summer when Veera jumped in. Our growth required a second project coordinator to manage customer projects and we were lucky to find cheerful Veera. She has the right amount of customer service skills and technical understanding, both of which the job requires.
So, how does the most recent member of our team feel after the first month?
“Roidu has a very warm work community and I’ve been taken in with open arms and everyone has been very helpful. My standards are very high after previous experiences: I want a well-functioning team with a warm, familiar feeling and at Roidu they’ve managed that well.”
The second phase of your job interview was a bit different. Your future colleagues organised you an interview where you were put to test and you had to solve the most common challenges of a project coordinator with the help of our team members. Apparently we didn’t scare you off?
“It was really exciting but I’m a very talkative and open person, so when in front of something new and weird I accepted it with joy. Headlong, we’ll see how it goes. At the same time I got to know the people I’ll be working with, so it was important to notice that there’s chemistry and I’ll adapt well into the work community. I was left in high spirits.“
As were we. <3
Emilia has worked as Roidu’s project manager since 2017. She’s the one who knows what we’ve done and for whom, what we’re doing right now and what we’re going to do next. Her sunny and energetic character is made for working with customers and that’s exactly what she likes the most about her job.
“I get my kicks out of the customers“, tells Emilia.
We tell about her job and the course of customer projects in our blog. Read how our customer projects are managed from start to finish.
Do you want to join Roidu team? Check out open positions or send an open application via email to mailto:email@example.com